Last updated: September 14, 2026
Steelseriesoffer ships to customers within the contiguous United States only. This means the 48 contiguous states. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses.
Orders placed before 2:00 PM Mountain Time (MT), Monday through Friday, begin processing the same business day. Orders placed after 2:00 PM MT, or on weekends and federal holidays, begin processing on the next business day. We do not process or ship orders on weekends or federal holidays.
| Shipping detail | Policy |
|---|---|
| Shipping area | Contiguous United States only, meaning the 48 contiguous states |
| Areas not served | Alaska, Hawaii, U.S. territories, and international addresses |
| Order cutoff | 2:00 PM MT, Monday–Friday |
| Processing time | 1–2 business days |
| Transit time | 3–5 business days |
| Total delivery time | 4–7 business days after processing begins |
| Shipping cost | Free |
| Carriers | USPS, UPS, FedEx, or DHL eCommerce |
| Tracking | Sent by email after shipment |
| Weekend and federal holiday processing | No processing or shipment |
Total delivery time is calculated as processing time plus transit time. Processing takes 1–2 business days, and transit takes 3–5 business days. The estimated total delivery time is therefore 4–7 business days after processing begins. Delivery times are estimates and begin when the order is confirmed and processing starts.
We select the carrier based on the delivery address, package size, and service level. The carrier name and tracking number are included in your shipping confirmation email. If tracking does not update within 3 business days after shipment, contact us at info@steelseriesoffer.my or +1 303-917-0212.
If an order cannot be delivered because the address is incorrect or incomplete, the carrier will return the package to us. We will contact you using the email or phone number on the order. If you want the order reshipped, we will confirm the correct address and send it again. If you do not want the order reshipped, we will process a refund under our Return & Refund Policy.
For gaming headsets, keyboards, and mice, please check that your device, console, or PC is compatible before ordering. If you are not sure about compatibility, contact us before placing the order.